Comments on: A Hair Raising Tale

By: Julie Pereira

Julie Pereira — Sat, 13 Jun 2009 18:33:04 +0000

I go to that salon and was so annoyed when I saw the sign – it was a lather before they had got me to the basin. I decided to express my disgust to my hairdresser (lovely man and not the owner) and so I calmly but loudly said i thought it was a duff deal for existing customers etc. etc. the manager/owner stared venomously at me but instead of trying to keep me happy he said nowt,nothing, zilch, diddly squat. So, I thought in future that’s what he’s going to get from me.

By: admin

admin — Fri, 12 Jun 2009 13:26:07 +0000

You are right Nuala, sulking isn’t getting me anywhere.It’s a bit like when I have a row with my husband – I expect him to use his mind reading skills to know why I am annoyed. I was hoping that if I sulk for long enough the hairdresser will send me flowers !
I detest mortgage companies, insurance companies, phone companies etc etc who give better deals to new customers than they do to the muggins who have been handing over money for years.
Anna May x

By: Women Rule Writer

Women Rule Writer — Fri, 12 Jun 2009 12:09:33 +0000

I understand your ire. You’ve been loyal, you’ve brought ‘new’ customers and yet you are treated like old news.
This is something that annoys me about MANY companies (mobile phone companies spring to mind). It’s such a crappy way to do business.
HOWEVER…I think you need to make your feelings known to the hairdressers. Write them a letter if you don’t fancy the face-to-face.
Maybe that way they will understand how rude it is to you and all other regulars to the salon.
Nuala x